
When a customer calls your 1300 number, the call can be directed to your nominated mobile, landline, office phone or other supported business communication system.
This means you can maintain one professional business number while your team works from different locations.
- Customer Calls Your 1300 Number
- Call Is Received by Your Business Phone Service
- Your Routing Rules Determine Where It Goes
- Call Reaches You or the Appropriate Team Member







Use your 1300 number consistently across your:
- Website
- Google Ads
- SEO landing pages
- Social media
- Email campaigns
- Printed advertising
- Business cards
- Brochures
- Vehicle signage
- Offline campaigns
A local number can work well when your business primarily serves a specific area. A 1300 number can be more suitable when you want to create a broader business presence or receive enquiries from customers across multiple locations.
What is a 1300 business number?
A 1300 number is a business phone number designed to provide customers with a single contact number while allowing incoming calls to be routed to your chosen phones or communication systems.
Can I use a 1300 number on my mobile?
Yes. A 1300 number can generally be configured to forward incoming calls to a mobile phone, allowing you to stay connected even when you're away from the office.
Can a small business have a 1300 number?
Absolutely. A 1300 number isn't only for large companies. Small and growing businesses can use one to create a more professional image and provide customers with an easy-to-remember contact number.
Can I use my 1300 number in my advertising?
Yes. Your 1300 number can be promoted across your website, Google Ads, social media, printed materials and other marketing channels.
Can calls be sent to different team members?
Depending on your phone configuration, calls can be routed to different team members, numbers or destinations based on your business requirements.
Is a 1300 number suitable for a national business?
Yes. A 1300 number can be particularly useful for businesses serving customers across Australia because it provides a single contact point rather than requiring customers to find a local number for each location.
Can I keep my existing 1300 number?
In many cases, an existing 1300 number can be transferred between telecommunications providers. The process and requirements depend on your current service and provider.
How much does a 1300 number cost?
Pricing depends on the provider, call volume, routing requirements and additional features. Contact Prime Marketing to discuss the right solution for your business.



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